Industrial engineer in ICT and a master in business economics with proven track record in service delivery management and IT project management. Strong interest in people and project management.
Experience as a team leader with internal and external people and as a project manager of onsite and remote teams with multifunctional skills for infrastructure and security projects. Strong in planning, reporting, fast learning, certified in ITIL foundation as well as PRINCE2, COBIT 5 and SCRUM. hands-on and result oriented.
• Delivery of projects between 98% and 99,9% success defined in evaluation form • Manage onsite and remote teams • Network and datacentre contract renewal • Perfect KPI’s more than 1 year
In Project Manager role: End responsible for successful delivery within the Prince 2 framework of following infrastructure projects:
In Service Delivery Manager role: End responsible for day to day tasks to maintain the Service Level Agreements for the application for Automatic Meter Reading, the network and the datacentre infrastructure
In Project Manager role: End responsible for successful delivery within the Prince 2 framework of following application projects:
In Service Delivery Manager role: End responsible for day to day tasks to maintain the Service Level Agreements for the application for Automatic Meter Reading
During my time at Eandis, I was end responsible for the successful delivery of several projects that impacted the mobile environment:
This was in combination with my other responsibilities:
LogicaCMG had developed a SAP IS-U training program. This gave me the opportunity to start as constultant at Electrabel.
• Scrum Master/Product owner certified • ITIL foundation Certified • PRINCE 2 foundation Certified • COBIT 5 foundation Certified
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